Public services that citizens can actually use
We build software for local and national public bodies, arm's-length organisations and the suppliers who serve them. Accessibility, security and value for money shape every decision.
What gets in the way
- Citizens face paper forms, phone queues and services that do not work on a phone.
- Caseworkers juggle legacy systems that are costly to change and hard to integrate.
- Services must be accessible to everyone, including people using assistive technology.
- Data sits in silos, so teams cannot see the full picture or report on outcomes easily.
Built with the rules in mind
Public sector software must meet accessibility law, security standards, procurement rules and data protection requirements. We build with these in mind and work with your digital, security and information governance teams, who remain responsible for assurance.
Technologies we often use
How we help in your market
The rules, platforms and buyer expectations differ by region. We design for the one you sell into.
Europe & UK
UK public bodies follow the Public Sector Bodies Accessibility Regulations, the GDS Service Standard, Cyber Essentials expectations and UK GDPR, and EU bodies follow the Web Accessibility Directive and the GDPR. We build to WCAG, design services around user research and keep documentation ready for service assessments.
United States
US agencies must meet Section 508 accessibility, FISMA and NIST security controls and, for cloud services, FedRAMP authorisation requirements, with state and local rules alongside. We build accessible, well-documented software that fits your authorised hosting and security controls, working with your security and compliance teams.
Canada
Canadian public bodies follow the Accessible Canada Act and provincial laws such as AODA, the Official Languages Act for federal services, and the Privacy Act or provincial privacy laws. We build bilingual English and French services to WCAG, with privacy impact documentation ready for your review.
What we build for government
Citizen-facing digital services
Accessible online forms, applications, bookings and payments.
Case management systems
Workflow tools for casework, inspections, licensing and grants.
Legacy modernisation
APIs and phased replacement of ageing systems without service disruption.
Data platforms and dashboards
Joined-up data, performance reporting and open data publishing.
Staff and field apps
Mobile tools for inspectors, officers and frontline teams.
AI assistance
Search, triage and summarisation tools with human decision-making kept in place.
How we help
Custom Software Development
Bespoke business systems built around how your organisation actually works, not how an off-the-shelf package assumes it does.
Web Application Development
Secure, fast web applications and customer portals that work in any browser and scale as your user base grows.
Cloud & DevOps
Cloud architecture, migrations, CI/CD pipelines and infrastructure as code, all set up in cloud accounts you own.
UI/UX Design
Research-led product design, from user journeys and wireframes to polished interfaces and design systems developers can build from.
API & Systems Integration
APIs and integrations that connect your CRM, ERP, payments and internal systems so data moves without manual re-keying.
Data Engineering & Analytics
Data pipelines, warehouses and dashboards that turn scattered business data into reliable numbers people trust.
Common questions
How much does a government digital service cost to build?
We price from a written requirements document once discovery has defined the service. A single online application form is small, while a case management platform with integrations is larger and usually delivered in phases.
Do your services meet WCAG and public sector accessibility rules?
We build to WCAG and test with automated tools, keyboard use and screen readers. Your organisation remains responsible for its accessibility statement and any formal audit.
Can you work to the GDS Service Standard?
Yes. We work in discovery, alpha and beta phases, involve users throughout and keep the evidence your team needs for service assessments.
Can you integrate with our legacy case management system?
Usually, yes. We review what interfaces exist, add APIs where needed, and replace functionality in stages so services keep running.
Can you host in a sovereign or government-approved cloud?
Yes. We deploy into the cloud account and region you specify, including government regions, and document the architecture for your security team.
Can the service be bilingual?
Yes. We build multilingual services, including English and French for Canadian bodies and English and Welsh for Welsh public bodies, with content managed by your team.
How do you handle citizen data securely?
We apply encryption, least-privilege access and audit logging, and support your data protection impact assessments with clear data flow documentation.
Can AI be used responsibly in public services?
It can, for tasks such as search, triage and summarising documents. We keep a person responsible for decisions affecting citizens and document how each model is used.
Can you work as a subcontractor to a main supplier?
Yes. We can work under a prime contractor or directly, on a fixed-scope, dedicated team or time and materials basis, and team members can be interviewed in advance.
Who owns the code for a public sector project?
You do. Code, repositories and cloud accounts are in your name, so you can publish the code openly or hand it to another supplier later.
More sectors we serve
Have a project in mind? Let’s talk.
Tell us what you are building. We reply within one business day with next steps — and we are happy to sign an NDA first.