Retail systems that keep stock, orders and customers in step
We build and connect the systems retailers depend on, from the storefront to the warehouse. The aim is fewer manual processes, accurate stock and a better experience for customers on every channel.
What gets in the way
- Stock levels drift out of step across the website, marketplaces and physical shops, causing overselling.
- Orders are re-keyed between the store, warehouse and accounting systems by hand.
- Slow pages and awkward checkouts lose sales, particularly on mobile.
- Customer data is spread across systems, making personalisation and loyalty hard to do well.
Built with the rules in mind
Retail systems need to respect PCI DSS for card payments, consumer protection rules and data protection law such as UK GDPR, the GDPR and CCPA. We build with these in mind and work with your advisers on the specific obligations in each market you sell to.
Technologies we often use
How we help in your market
The rules, platforms and buyer expectations differ by region. We design for the one you sell into.
Europe & UK
Selling across borders means VAT One Stop Shop and Import OSS rules, the European Accessibility Act for online shops, and strict cookie consent under GDPR and PECR. We build checkouts that calculate tax per destination, meet WCAG accessibility levels and record consent properly.
United States
US retailers must collect state sales tax wherever they have economic nexus, and inaccessible websites attract claims under the ADA. We integrate tax engines, build to WCAG so the storefront works with screen readers, and handle state privacy rights such as those under the CCPA.
Canada
Canadian stores juggle GST, HST, PST and QST by province, bilingual English and French labelling, Quebec's French-language rules and CASL consent for marketing email. We build pricing, product content and email flows that handle all of this, on platforms such as Shopify or a custom stack you own.
What we build for retail
Online stores
Fast stores on Shopify, WooCommerce, Magento or custom stacks.
Multichannel integration
Stock and orders synced across your website, marketplaces and shops.
Order and stock management
Systems for purchasing, allocation, picking and returns.
Loyalty and customer apps
Mobile apps for offers, rewards and repeat ordering.
Product search and recommendations
Better search, filtering and AI-assisted recommendations.
Sales and stock analytics
Dashboards covering margin, sell-through and demand forecasting.
How we help
Mobile App Development
iOS and Android apps, native or cross-platform, published under your own App Store and Google Play accounts.
eCommerce Development
Online stores and B2B ordering platforms on Shopify, WooCommerce, Magento or fully custom builds, connected to your operations.
UI/UX Design
Research-led product design, from user journeys and wireframes to polished interfaces and design systems developers can build from.
API & Systems Integration
APIs and integrations that connect your CRM, ERP, payments and internal systems so data moves without manual re-keying.
Data Engineering & Analytics
Data pipelines, warehouses and dashboards that turn scattered business data into reliable numbers people trust.
Common questions
Can you keep stock in sync across several channels?
Yes. We connect your store, marketplaces and stock system so a sale on any channel updates availability everywhere.
Should we move to a different eCommerce platform?
Only if your current one is holding you back. We review your platform against your plans and set out the realistic options and costs.
Can you help with peak trading periods?
Yes. We load-test ahead of busy periods and tune caching and infrastructure so the store stays fast under pressure.
Can you connect our physical shops and website?
Yes. We integrate your till or point-of-sale system with the online store so stock, customers and orders are shared, supporting options such as click and collect and in-store returns of online orders.
Can you build a loyalty scheme or customer app?
Yes. We build points, rewards, personalised offers and repeat ordering into a mobile app or your website, connected to your customer and order data.
How do you improve product search on our site?
We add better search with typo tolerance, synonyms, filters and relevance tuning, often using a dedicated search engine, and review search analytics to find what customers cannot find.
Can you help us forecast demand and stock?
Yes. We bring sales, stock and seasonal data together and build forecasts to support purchasing decisions, starting simple and adding complexity only where it improves accuracy.
How do you handle returns and refunds?
We build returns workflows with customer self-service, return reasons, warehouse inspection and automatic refunds or exchanges, feeding the results back into stock and reporting.
Can you personalise the shopping experience?
Yes, using browsing and purchase history for recommendations and targeted offers. We respect consent and cookie rules and keep personalisation proportionate to what customers have agreed to.
Do you work with both B2C and B2B retailers?
Yes. Consumer stores and trade ordering have different needs, such as account pricing and credit terms for B2B, and we can run both from one platform where that suits your business.
More sectors we serve
Have a project in mind? Let’s talk.
Tell us what you are building. We reply within one business day with next steps — and we are happy to sign an NDA first.